EE DOWN: Some elements of the UK endure a 4G outage leaving cell clients offline

EE DOWN: Some elements of the UK endure a 4G outage leaving cell clients offline
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EE clients have reported issues with their Web and information at this time, with an unbiased Down Detector interrupt monitor that information a peak in reported community issues. The reported issues began round 12.30pm UK time with clients in areas corresponding to London, Glasgow and Birmingham saying they’d issues. Down Detector UK has recorded a peak of round 1,000 EE down experiences, and has acquired a gradual stream of EE down experiences for hours at this time.

Just like the reported issues, EE clients took to Twitter to speak in regards to the issues they confronted.

One tweeted: “@EE I’ve misplaced all sign from my telephone. Cannot even get 3G / 4G. Is the community down?”

One other posted: “@EE is one thing occurring, why my connection to 3G? And it continues to permit me to make use of the web after which it isn’t.”

One added: “Cannot entry my web or make calls is EE down?”

Whereas one other wrote: “Hey @EE, I feel your 5G / 4G information companies are down. Me and 6 others cannot entry something however 3G in Liverpool proper now.

“Totally different units and OS.”

Following these rising experiences has contacted EE to search out out if there are any issues with the community at this time and if the engineers are searching for the issue.

A spokesman for the most important telecommunications supplier confirmed that “some” clients had issues making calls and utilizing information, and that the telecommunications big was engaged on a repair.

An EE spokesman mentioned: “Some clients have hassle making calls and utilizing information on our community.

“We’re working as quickly as attainable to repair this and we’re actually sorry for any inconvenience induced. Broadband and landline EE companies will not be affected and clients can use Wi-Fi calling to remain linked.”

The official EE Twitter account additionally added in an announcement launched round 5pm UK time: “We’re sorry that a lot of our clients have had issues with our cell companies. We’re working to get issues again to regular. as quickly as attainable and can hold this thread updated ”.

In response to Down Detector statistics, most affected EE clients have issues with their cell Web at this time.

The info from the outage monitor – which tracks mentions round particular subjects to detect when a variety of companies are down – additionally lists areas which are mentioned to be affected by EE service issues.

In response to Down Detector, areas the place EE clients have had issues at this time embrace Leeds, Liverpool, Birmingham, Edinburgh and Nottingham.

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