EE DOWN: Some elements of the UK endure a 4G outage leaving cellphone clients offline

EE DOWN: Some elements of the UK endure a 4G outage leaving cellphone clients offline
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EE clients have reported issues with their Web and their knowledge in the present day, with an impartial Down Detector interrupt monitor that data a peak within the reported issues. On the time of writing, Down Detector UK has recorded a peak of round 1,000 US studies. The reported issues began round 12.30pm UK time with clients in areas akin to London, Glasgow and Birmingham saying they’d issues.

Just like the reported issues, EE clients took to Twitter to speak concerning the issues they confronted.

One tweeted: “@EE I’ve misplaced all sign from my cellphone. Cannot even get 3g / 4g. Is the community down?”

Whereas one other posted, “@EE is one thing happening, why my connection as much as 3G? And it continues to permit me to make use of the web after which it does not.”

One added: “Cannot entry my web or make calls is EE down?”

One other wrote: “Hey @EE, I feel your 5G / 4G knowledge companies are down. Me and 6 others cannot entry something however 3G in Liverpool proper now.

“Completely different units and OS.”

Whereas one buyer added, “@EE Why do I solely get 3G indicators? Is the community down?”

Following these rising studies has contacted EE to seek out out if there are any issues with the community in the present day and if the engineers are on the lookout for the issue.

A spokesman for the key telecommunications supplier confirmed that “some” clients had issues making calls and utilizing knowledge, and that the telecommunications large was engaged on a repair.

An EE spokesman stated: “Some clients have hassle making calls and utilizing knowledge on our community.

“We’re working as quickly as doable to repair this and we’re actually sorry for any inconvenience brought on. Broadband and landline EE companies will not be affected and clients can use Wi-Fi calling to remain linked.”

The official EE Twitter account additionally added: “We’re sorry that a lot of our clients have had issues with our cell companies. We’re working to get issues again to regular as quickly as doable and preserve this thread updated. “.

In response to Down Detector statistics, most affected EE clients have issues with their cell Web in the present day.

The info from the outage monitor – which tracks mentions round particular subjects to detect when a variety of companies are falling – has additionally listed areas which can be stated to be affected by alleged EE service issues.

In response to Down Detector, areas the place EE clients have had issues in the present day embody Leeds, Liverpool, Birmingham, Edinburgh and Nottingham.

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